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PLEASE NOTE:
FINCH will not ship to Russia and Belarus during the war!

Europe

Shipping to the European countries is normally carried out by Ukrpochta. The service is free of charge in case your order amount is $200 and more.

Cost calculator

However, you may request DHL, FedEx, TNT, UPS or any other international shipping method you trust the most in the note field at checkout. Please be aware that payment amount for these shipping methods can not be included in the cost of goods and depends on the weight of origin and your location. Each of the listed shipping operators has its own tariff rates. The 1 kg package would cost about 50$.

We will send your parcel right after the prepayment committing. The tracking ID number will be provided to your e-mail shortly.
You may track the parcel over Ukraine:

Track over Ukraine

Once it crosses the Ukrainian border, the parcel can be tracked on the official website address of the recipient country.

Approximate shipping time – from 10 days to 3 weeks depending on the destination distance.

Shipping timing for individual tailoring.
If you ordered an individual size, we will send the order as soon as it is ready (the tailoring time is always indicated in the description of the goods).

Ukraine

Free address delivery in Kiev.
Domestic delivery in Kiev is fast: usually you can receive your order on the same day. You don’t need to wait for a courier half a day, because the agreed arrival time may vary only between 1-2 hours.
We can also deliver several sizes or several models for fitting to choose from.

Courier delivery in Ukraine.
The courier delivery directly to your address in Ukraine is free or charge. We send orders within 24 hours after receiving the advance payment. That is, you will receive an order at your address in 2 to 3 working days after registration you place an order.

Estimate Delivery

Please note: courier delivery is carried out by “Nova Poshta”. So if you have any suggestions or complaints about timing and delivery service, please feel free to contact them or just drop us a mail with your request and we’ll do it for you!

Alternative delivery
If for whatever reason there’s no way to provide address delivery, you might need to order ordinary delivery to any “Nova Poshta” depot over Ukraine. It’s absolutely free of charge as well.

Find the nearest depot Estimate Delivery

If you feel like you don’t need address delivery, you may point this in the note field at checkout. In case if the courier delivery is not available in your region, you’ll be notified by mail once your order is processed.

If you did not ever order from us.
Or if you are worried about the security of the order, payment is possible upon receipt. The service “cash on delivery” increases the cost of the order by 15%, but saves you from prepayment. In this case, the order must be checked directly at the Nova Poshta depot or in the presence of the courier when delivered directly to the address.

Delivery timing for individual tailoring.
If you ordered an individual size, we will send the order as soon as it is ready (the tailoring time is always indicated in the description of the goods).

USA and Canada

Shipping to the United States and Canada is normally carried out by Ukrpochta. The service is free of charge in case your order amount is $200 and more.

Cost calculator

However, you may request DHL, FedEx, TNT, UPS or any other international shipping method you trust the most in the note field at checkout. Please be aware that payment amount for these shipping methods can not be included in the cost of goods and depends on the weight of origin and your location. Each of the listed shipping operators has its own tariff rates. The 1 kg package would cost about 50$.

We will send your parcel right after the prepayment committing. The tracking ID number will be provided to your e-mail shortly.
You may track the parcel over Ukraine:

Track over Ukraine

Once it crosses the Ukrainian border, the parcel can be tracked on the official website address of the recipient country.

Approximate shipping time – from 5 days to 2 weeks depending on the destination distance.

Shipping timing for individual tailoring.
If you ordered an individual size, we will send the order as soon as it is ready (the tailoring time is always indicated in the description of the goods).

Asia and Oceania

Shipping to the Asia and Oceania is normally carried out by Ukrpochta. The service is free of charge in case your order amount is $200 and more.

Cost calculator

However, you may request DHL, FedEx, TNT, UPS or any other international shipping method you trust the most in the note field at checkout. Please be aware that payment amount for these shipping methods can not be included in the cost of goods and depends on the weight of origin and your location. Each of the listed shipping operators has its own tariff rates. The 1 kg package would cost about 50$.

We will send your parcel right after the prepayment committing. The tracking ID number will be provided to your e-mail shortly.
You may track the parcel over Ukraine:

Track over Ukraine

Once it crosses the Ukrainian border, the parcel can be tracked on the official website address of the recipient country.

Approximate shipping time – from 5 days to 2 weeks depending on the destination distance.

Shipping timing for individual tailoring.
If you ordered an individual size, we will send the order as soon as it is ready (the tailoring time is always indicated in the description of the goods).

CIS countries

FINCH will not ship to Russia and Belarus during the war!

Shipping to other CIS countries is carried out by Ukrpochta or EMS courier service. Shipping is free of charge, if the order amount is 200$ and more.

Cost Calculator

We will send your parcel right after the prepayment committing, and the tracking ID number will be provided to your e-mail shortly.

Track over Ukraine

Once the parcel crosses the Ukrainian border, it can be tracked on the website of the official service of the accepting country.

Approximate shipping time – from 10 days to 3 weeks depending on the destination distance.

Shipping timing for individual tailoring.
If you ordered an individual size, we will send the order as soon as it is ready (the tailoring time is always indicated in the description of the goods).

Refund guarantee

You can return the item within 14 days of its receipt, if for any reason you are not satisfied with it. We undertake to pay you the full amount, unless it is damaged, there are signs of wearing and / or washing. Return policy of inadequate quality – according to the Law of Ukraine On Consumer Rights Protection.
The returning cost in this case is paid by the customer.

For foreign customers.

If through the fault of the postal service the parcel is lost or its content damaged, the value of the goods can be returned.
You should
contact us using your order reference number and explain briefly the situation. It’s no big deal, things happen.